Guides
Why Can't This Person Text Kaia?
What to check when a member, guest, or new phone can't use Kaia yet.
Copy & send
Starter messages
These are intentionally written like real texts, not like commands.
New phone
My mom texted you but got no reply. Why?
Kaia checks if the number is added + what role.
Privacy and permissions
- Private 1:1 messages stay private. Group chat requests are visible to the group.
- Admins can usually see and edit shared dashboard records. Other family roles may see less.
Related guides
Starter Messages
Copy-and-send examples that show how real people can get value from Kaia quickly.
Support
Two paths when you need help: ask Kaia in Messages for anything about using the product, or email hello@textkaia.com for account, billing, or system issues.
What to Text Kaia
A searchable library of natural starter messages across the product.
Need more help?
Ask Kaia first when the issue is user-fixable.
Ask Kaia first for usage help. If you're blocked by billing, account access, or a broken integration, email hello@textkaia.com.