Guides
Why Can't I Add Someone?
Seat caps, role rules, and the cleanest next step when member add fails.
Copy & send
Starter messages
These are intentionally written like real texts, not like commands.
Seat cap
I tried to add someone and got blocked. Why?
Kaia explains seat caps + the upgrade path.
Privacy and permissions
- Private 1:1 messages stay private. Group chat requests are visible to the group.
- Admins can usually see and edit shared dashboard records. Other family roles may see less.
Related guides
Starter Messages
Copy-and-send examples that show how real people can get value from Kaia quickly.
Support
Two paths when you need help: ask Kaia in Messages for anything about using the product, or email hello@textkaia.com for account, billing, or system issues.
What to Text Kaia
A searchable library of natural starter messages across the product.
Need more help?
Ask Kaia first when the issue is user-fixable.
Ask Kaia first for usage help. If you're blocked by billing, account access, or a broken integration, email hello@textkaia.com.