Guides

Billing and Plan Changes

Where to review your plan, change it, or get help if the downgrade path is blocked.

Copy & send

Starter messages

These are intentionally written like real texts, not like commands.

Change plan

Upgrade us to Life Saver.
Kaia points admins to textkaia.com/dashboard/settings?tab=billing to manage their plan.
Text this to Kaia

Renewal check

When does my plan renew?
Kaia returns the next billing date.
Text this to Kaia

Privacy and permissions

  • Private 1:1 messages stay private. Group chat requests are visible to the group.
  • Admins can usually see and edit shared dashboard records. Other family roles may see less.

Need more help?

Ask Kaia first when the issue is user-fixable.

If you're not sure what to text next, ask Kaia in Messages and she'll usually walk you through it.